WELD COUNTY EMERGENCY NOTIFICATION SYSTEM

To register or update your information, please go to www.weld911alert.com.

On November 15, 2014, Weld County launched the CodeRED Emergency Communications System — a high-speed telephone emergency notification service allowing public safety agencies the ability to deliver pre-recorded information to targeted areas within Weld County.

The system may be used in situations such as police activity in an area, a lost child (Amber Alert), wildfires, severe weather or any other public safety incident in which residents in the immediate area and surrounding areas would need to take appropriate steps to safeguard life and property.

CodeRED will attempt to deliver the message to each registered number up to 3 times in order to maximize the number of delivered messages. It can deliver the pre-recorded message to a live person or an answering machine. The message will consist of six key elements:
1. Statement that it is a CodeRED emergency message from the Weld County Regional Communications Center or local law enforcement agency.
2. Time and date of the call.
3. Scope of the emergency.
4. Area(s) affected by emergency.
5. Action that needs to be taken.
6. Directions for obtaining more information.

Although many landline telephones are automatically registered with the emergency notification database, you are encouraged to go online and register your own personal information. By doing so, you will be ensuring that the data pertaining to you and your home is as accurate as possible. Assure your information is accurate by going online and registering. You will be asked for your name, address, primary phone number (which should be your home number), and a secondary phone number. This secondary number could be your cell, VoIP, work, or any other telephone number you would like to be called on if an emergency notification call is initiated in the area where your home is located. You may register as many phone numbers to an address as you wish. Sorry, pager numbers will NOT receive these calls, so please don’t use those as a secondary number. Please encourage friends, family members, neighbors and co-workers to submit their contact information. Businesses should also register. Because there are laws about calling more than one number associated with a business, please register the one number you want called if an emergency affects your business. Please make sure the number provided is one that actually gets answered by a person or answering machine, not an automated call processing system. The CodeRED System WILL NOT be used for non public safety notifications, special events, polling surveys, etc. AND YOUR INFORMATION WILL NOT BE BE SOLD TO THIRD PARTIES.

MISSING LATITUDE OR LONGITUDE ERROR: If Code Red is unable to locate your address based on what you entered, a window will come up informing you that it requires a latitude and longitude for your address. There is a link under this message that will direct you to a map where you can zoom in and find your street. You can also click and hold down the left mouse button and drag the map screen in any direction to get closer to where your street is located. Once you find your street, you can zoom in further and you will begin to see street names. Pinpoint your residence as accurately as possible, then double click on that point and the map software will add a star. If the location is correct, click the SUBMIT button. Then navigate back to your information screen. You must click the SUBMIT button near the bottom of that screen to add your information to the database. You will then see a “thank you” screen, and you are done!

NOTE: The map point does not have to be exact; just put it as close as possible to where you think your house is located.
Questions: Contact us at 970-356-4000 ext. 2899 or wcrcc@weldgov.com

DISCLAIMER: The CodeRED™ notification service (the “Service”) is provided as a supplemental emergency communication method and should not be relied upon exclusively. Neither the Weld County 911 Authority (the “Authority”) nor Weld County (the “County”) make any warranties of any kind, either express or implied, with regards to the Service, including without limitation, warranties about the accuracy, completeness, or delivery of any information posted or transmitted by the Authority through the CodeRED™ System. There is no guarantee that a notification will reach any particular resident upon activation. By providing the Service, neither the Authority nor the County assume a duty of care, nor do they waive any of the protections of the Colorado Governmental Immunity Act (§ 24-10-101, et seq., C.R.S.). Neither the Authority nor the County, nor any of their affiliates, agents, contractors, or respective employees, shall be liable for any direct, indirect, incidental, special, reliance, punitive, or consequential damages or for lost profits or revenues or lost data or costs of cover relating to the Service, regardless of the legal theory under which liability is asserted.

FAQs:

What is CodeRED?

The CodeRED system, a high-speed emergency notification service provided by Ormond Beach, FL-based Emergency Communications Network.

Why should I register my information with CodeRed?

By registering your information with CodeRED, through www.weld911alert.com, you will receive emergency notifications from Weld County and/or your local law enforcement agency. These notifications will include severe weather warnings, missing children alerts (Amber alerts), law enforcement activity — any incident in which residents in the immediate area and surrounding areas would need to take appropriate steps to safeguard life and property. Firestone residents should sign up for Firestone’s Blackboard Connect service in conjunction with CodeRED so that they can receive specific town-related information from the Town of Firestone. Please signup for Firestone alerts at www.firestoneco.gov/notifications 

I’ve already signed up for emergency notifications from Weld County. Do I need to sign up again?

Residents who have already registered their phone numbers with the previous system (Intado) will automatically have their numbers loaded into the new system. Existing users, however, are encouraged to create a user profile with CodeRED and make sure their information in the system is current.

Can I register more than one phone number with CodeRed?

Yes. You can enter multiple phone numbers (landline, cellular, TTY, VoIP) in the CodeRED system. You may register as many phone numbers to an address as you wish. Sorry, pager numbers will NOT receive these calls, so please don’t use those as a secondary number.

I don’t live in Weld County, but my business is located in Weld County. Can I register my business information?

Yes. You can register your business address and phone number in the CodeRED system. Because there are laws about calling more than one number associated with a business, please register the one number you want called if an emergency affects your business. Please make sure the number provided is one that actually gets answered by a person or answering machine, not an automated call processing system.

What type of information is asked for when I register my information?

When signing up for CodeRED you will be asked for:

Alert Types: when you register your information with CodeRed, you are registering to automatically receive emergency notifications from Weld County. You may also opt in to receive notifications for weather warnings such as tornados, severe thunderstorms, flash floods and winter storm warnings.

I would like to encourage others to register their information with CodeRED. Where should I direct them to register?

www.weld911alert.com

Is there a charge to register my information?

No, there is no charge to you when you register your information with CodeRED to receive emergency notifications.

How will I know when the emergency message is from CodeRED?

When you receive a CodeRED Emergency message, you will see the telephone number 866-419-5000, and if you have signed up for CodeRED Weather Warnings, you will see the telephone number 800-566-9780 during weather events. If you would like to hear the last message delivered to your phone, simply dial that number back.

What is the CodeRED Weather Warning system?

Weld County has also contracted the CodeRED Weather Warning system, an automated weather warning technology that delivers phone calls, text messages, and emails to registered residents and businesses within the direct path of severe weather.

The CodeRED Weather Warning system is an opt-in service that automatically notifies those registered of tornado, flash flood, and severe thunderstorm warnings just minutes after an alert is issued by the National Weather Service (NWS).

Can I download an App for my smartphone?
Yes, CodeRED has an App available for both Apple and Android smart phones. Downloading the App is free.

This App also offers citizens the option to upgrade the App so they can receive National Weather Service severe weather notifications for where they travel throughout the U.S. This App upgrade costs private citizens $4.99 per year. Only the weather service upgrade costs citizens has a fee. You do not need to purchase the App for emergency notifications within Weld County.

What does CodeRED do with my information?

The following is the Privacy Policy for CodeRED.

EMERGENCY COMMUNICATIONS NETWORK, LLC PRIVACY POLICY

Emergency Communications Network, LLC (ECN) values your privacy. The information we collect while you visit our website is designed to assist ECN in serving you when notifying you in case of an emergency. The data that you input onto ECN web pages is kept in ECN custody. It is kept confidential and we take reasonable and appropriate steps to protect the information that you share with us from unauthorized access or disclosure. We do not intentionally collect Personal Information from anyone we know to be under 13 years of age.

Your information may display on an authorized CodeRED user’s screen describing the disposition of calls sent to you through the normal use of the CodeRED system. This information will continue to remain in ECN custody and will not be released unless compelled to do so by a court of competent jurisdiction.

ECN Web sites and ECN operational service providers collect and use your personal information to operate ECN Web sites and deliver the services you have requested only. ECN does not sell, rent or lease this information to third parties.

ECN welcomes your comments regarding this Statement of Privacy or other services ECN provides. If you have any questions, please contact ECN by telephone, e-mail, or postal mail.

ECN does not sell, rent or lease its customer lists to third parties.

ECN Privacy
Emergency Communications Network, LLC.
780 W. Granada Blvd, Suite 200, Ormond Beach, Florida 32174
866-939-0911

What are the terms and conditions of signing up with CodeRED?

1. Use of Service: Subscriber shall not directly or indirectly transmit, broadcast, redistribute, forward or deliver the Service or any part of the data, information, images or other products which constitute the service to any other person or entity, in any format, or by any means. In order to receive the free CRWW Service you must be a resident in the governing body that subscribes to the CodeRED Service.

2. Official Watches, Warnings, Advisories and Bulletins communicated to Subscriber are authored by the National Weather Service or related government agencies: The authoring agency is solely responsible for the content and accuracy of the information contained in the CRWW weather bulletins. IN NO WAY WILL EMERGENCY COMMUNICATIONS NETWORK (ECN), OR YOUR LOCAL GOVERNMENT THAT SUBSCRIBES TO THE CODERED SERVICES, BE HELD LIABLE FOR INCOMPLETE OR INACCURATE INFORMATION CONTAINED IN ANY OF THE RETRANSMITTED INFORMATION. CRWW SERVICE IS NOT INTENDED TO BE USED FOR DECISION-MAKING PURPOSES, NOR SHOULD IT BE RELIED UPON IN ANY WAY! CRWW AND AFFILIATED SERVICES ARE FOR INFORMATIONAL PURPOSES ONLY – USE IS AT YOUR OWN RISK! SUBSCRIBERS AND THIRD PARTIES ARE SOLELY RESPON- SIBLE FOR ACTIONS OR OMISSIONS RESULTING IN THE LOSS OF LIFE OR PROPERTY. In general, telephone communications are subject to numerous variables, and as such the dissemination of high volumes of high-speed automated calls typically cannot reach 100% of all desired recipients. By agreeing to these terms you, the subscriber, acknowledge that transmission of information via telephone is reliant upon conditions beyond ECN’s and your local government’s control; ECN, and your local government, do not warrant that the issuance of a NWS weather bulletin that covers a subscriber’s geographical location will result in a successfully connected call or in a delivered warning message to the subscriber. Subscriber acknowledges that the CRWW service is intended to be used as part of a comprehensive weather awareness strategy, which includes monitoring of other weather information media as well as the use of common sense.

3. Warranties: ECN, and the governing body that subscribes to the CodeRED services, makes no express or implied warranties regarding the CRWW Service including, but not limited to, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

4. Liabilities: ECN, and the governing body that subscribes to the CodeRED services, will not be liable for any failure or delay in performance due in whole or in part to any cause beyond ECN’s reasonable control. In no event shall ECN, and the governing body that subscribes to the CodeRED services, be liable for any special, indirect, incidental or consequential damages; ECN AND THE GOVERNING BODY THAT SUBSCRIBES TO THE CODERED SER- VICES SHALL NOT BE LIABLE TO SUBSCRIBER FOR ANY DAMAGES WHETHER BASED IN CONTRACT, TORT OR ANY OTHER LEGAL THEORY BEYOND A REFUND OF SUBSCRIBER FEES.

5. Choice of Law -This Agreement, and the services provided thereunder, shall be construed and adjudicated under Florida Law without regard to any conflict of laws statutes.The parties hereby agree that the venue and jurisdiction of any dispute arising hereunder shall be in Volusia County, Florida.